Proxcy Professional Services

 

Proxcy Professional Services (PPS) is a regional team of network experts whose objective is to create ongoing business partnerships with customers, to ensure that the full competitive potential of their network investment is realized in the most cost-effective manner.

 

Professional Services assists in matching cost-effective network solutions to today’s business requirements, while maintaining flexibility for expansion and growth to new technologies. Scalability and flexibility are designed into the network to protecting existing investments and help avoid costly obsolescence.

 

The result is a flexible, expandable, cost-effective network solution that complements the existing organization and responds to the changing business environment.

 

 

 

 

 

 

 

 

 

 

 

Proxcy Professional Services (PPS) consultants work in partnership with customers in the planning, analysis, design, implementation, operation, and management of the network.

 

Customers benefit from drawing on years of operational and

consulting expertise, in every phase of the network life cycle:

from planning, analysis,and design through implementation and operation.

 

Design services include assistance in IP addressing and network design

and setup of network management and security systems.

 

Implementation services include integration and installation

as well as project management.

 

Operations services are available for network audits, on-site services, and

remote management support. In addition, comprehensive workshops are

available for network managers and senior professionals to address critical

networking topics.

 

 

 

Proxcy Customer Satisfaction & Quality Strategy

 

Proxcy’s customer satisfaction and quality policy is to define and implement programs, company-wide, that provide on-going measurable improvements of value to all Proxcy stakeholders. Proxcy’s approach is to focus on the opportunity, leadership and execution necessary to transform Proxcy into a world-class company known not only for its service, but also for its commitment to customer satisfaction and quality.This policy and approach forms the cornerstone of Proxcy’s customer satisfaction and quality strategy, oriented around process improvement actions, and is intended to address programs for all Proxcy stakeholders.

 

A key aspect of this strategy involves program metrics. Under this approach, a program must have defined tangible metrics for measuring program success. In conjunction with metrics, each program must have a value proposition defined, which details the benefits to both the customer and corporation. These criteria become prerequisites to any customer satisfaction or quality initiative being undertaken.

 

Service Program Features

• Assessment of customer needs

• Analysis of network and site readiness, risks

• Design of customized solution

 

Key Benefits

 

• Ensures consistent, quality deployments

• Increases efficiency

• Avoids potential problems

 

Advocating Excellence

 

Proxcy 's comprehensive, regional service and support services in multiple vertical industries ensure that you're backed by a quality commitment that preserves and protects your network investments. From seminars to training, installation services, onsite service options to multinational support, no other consultant supplier in the region can match Proxcy 's array of consulting services.

 

In addition, we're actively involved with many of our customers in a number of Technical Discussion Groups. We frequently organize Round Tables that enable us to keep our finger on the pulse of today's networking trends. In the near future, we will sponsor NetLink®, an annual symposium where our customers can gather to exchange ideas, stay abreast of the industry's latest developments, and learn key information about Proxcy 's services and solutions.

 

Proxcy 's array of flexible programs, staffed by experienced customer service engineers and professionals, advocates a commitment to excellence—and a commitment to you—that can make a world of difference when it comes to building and maintaining your network projects. For more information on Proxcy 's service and support programs, please refer to the appropriate section in this web site....see more Contact Us